TEST AUTOMATION IN DIGITAL PAYMENTS

Digital payments are getting popular day by day. The way of conducting transactions in India has changed dramatically and has become home to nearly 3,000 e-commerce hubs, and more than 1,200 rural hubs, 390 export hubs and 2,000 import hubs. According to Capgemini’s 2017 World Quality Report, 31% budget is spent on IT testing and is expected to increase to 40% within the next 2-3 years. Only 29% activities are automated today. According to IDC, financial institutions will invest more than $12 billion by 2019 for implementing the digital payment system.

WAYS OF TESTING

MANUAL TESTING: 

According to the Capgemini 2017 World Quality Report, the top 5 factors contributing to increasing test budgets are more developments and releases (52%), a shift to Agile and Development Operations causing more test iterations (41%), increased challenges with test environments (36%), businesses demanding higher quality IT (33%) and detection of more defects which leads to more/longer test cycles (31%). 

Manual testing is a source of risk and cost attached to each transaction. Manual testing is also challenging for banking institutions in implementing digital payments.

TEST AUTOMATION:  

Incorporation of test automation inside security testing strategy is a must. Security must ensure system protection and more. The growth and popularity of digital transactions will depend upon cyber-security. Functional, integration and performance testing can be done through testing automation easily. Payment gateway must be compatible with the test automation. Customers always want intuitive, secure and trustworthy payment gateway so that quality assurance is done on software testing for digital payments. It should be able to check and correct flaws through every stage of payment cycle, without hampering the process in play.

Read more: Can Digital Payments be called ‘Innovative’?

FEW ADVANTAGES OF TESTING CAN BE HIGHLIGHTED

1) Saving time

2) Easing out scaling

3) Diagnosing for convenience

4) Consistency of the tests

5) Running of more tests at a time

6) Safety of investment

7) Efficiency

8) Lowering of overhead costs

NOW LET US SEE THE CHALLENGES AS BELOW

In this highly competitive market, the process is getting more complicated every passing day. Standards are increasing, messages and tokens are taken, cryptography gets evaluated for protecting against crimes and frauds. The regulation frameworks are helping to implement test automation big time. With automation technology, retailers will also have more opportunities to meet customer expectations. Lower income, underdeveloped technology, relatively weak infrastructure and lower financial literacy are the focus challenges in financial services domain and to incorporate test automation.

According to a recent survey, 45% of financial services firms have already adopted a DevOps approach, by comparison with just 32% of players in other industries, including retail, software and digital and media. Agile, DevOps and continuous development are creating demands for test automation in digital payments. Regulation, technology, competitors and customers are forcing financial institutions to create a protected and speedy system for digital payments. But Indian banks are still lagging in implementing test automation. If using wrong automation process in test automation, ROI goes low for Indian banks.